iTunes is an indispensable application for you if you are an iPod user. The iTunes interface acts as a communicator between your iPod and computer by letting your organize and update data on iPod in an easy way i.e through syncing. However, at times you might experience various error messages while syncing or restoring your iPod on Windows XP machine. To get rid of such nagging errors, you have to restore your iPod to default factory settings. Since restoring erases the iPod content, you must also reload the lost data from an updated backup. And, in case you do not possess a valid backup, it is advisable you opt for an iPod recovery software rather than going through the rigorous exercise of collecting, organizing,and restoring the lost data manually.
Consider a scenario, wherein, you try to sync your iPod to a Windows XP-based computer or change its settings, you might witness the following annoying error message which goes like:
"The iPod "Customer's iPod" could not be restored. An unknown error occurred (1436)."
The symptom suggests that the iPod is unable to communicate properly with iTunes.
Cause
The above behavior can be encountered if there is a major issue with the digital signing of Windows XP drivers.
Resolution
In order to resolve the issue, you should consider the following steps, and if need be you must be required to perform iPod recoveryas well:
- Disconnect the iPod from your computer and close iTunes
- Copy the following 10 lines which begin with regsvr32 and paste them onto a Notepad file
regsvr32 /s softpub.dll
regsvr32 /s wintrust.dll
regsvr32 /s dssenh.dll
regsvr32 /s rsaenh.dll
regsvr32 /s gpkcsp.dll
regsvr32 /s sccbase.dll
regsvr32 /s slbcsp.dll
regsvr32 /s mssip32.dll
regsvr32 /s cryptdlg.dll
regsvr32 /s initpki.dll - Save this Notepad file to Desktop with the following name: appleipod.bat
- Close Notepad and locate the appleipod.bat , double-click it and you will see a black window appear on the screen. Wait until the window automatically disappears and proceed to the next step
- Delete the appleipod.bat file
- Open iTunes and now connect the iPod
- When the iPod appears, restore it and resync your content from a backup
In absence of a backup, download a third-party iPod recovery software and regain the lost iPod content within minutes.
